Bullstrong

Terms & Conditions

Satisfaction Policy

Thank you for shopping at BULLSTRONG SILVERSMITHS. We take pride in our reputation for quality products and customer service. If for any reason you are not in love with your stock item selections, we will gladly issue you a store credit with the return of your merchandise for future use on stock items or custom items, or exchange the item for you within 30 days of purchase when returned in new condition. Custom belt buckles, jewelry, headstall sets, saddle trim sets or made-to-order items are nonexchangeable. Refunds are not available.

The equine sport can be a hazardous activity that may subject the participant to severe injury or death. Items sold by BULLSTRONG SILVERSMITHS are not warranted or guaranteed for any specific strength, application or usability. Responsibility for the decision to use any product offered for sale by BULLSTRONG SILVERSMITHS rests solely on the user. Having no control over the use or the misuse of the above mentioned products, BULLSTRONG SILVERSMITHS assume no liability or responsibility connected to any damage, injury, death or expense of any kind arising out of the use, or inability to use, any of the products offered for sale or made by BULLSTRONG SILVERSMITHS.

Warranty:

All BULLSTRONG SILVERSMITHS items are handcrafted by our artisans and contain subtle variations, making each piece unique. BULLSTRONG SILVERSMITHS provides a 6 month warranty against damage due to manufacturers’ defects under normal use of the product, with proof of purchase. We reserve the right to inspect the item to determine if it has been abused in any way, including exposure to harsh chemicals or damaging impacts. If your item falls within the warranty, it will be repaired or replaced at no cost. For cherished items that fall beyond the warranty, we provide product services at a reasonable rate. Restrictions may apply. Customer is responsible for shipping charges. BULLSTRONG SILVERSMITHS is not responsible for lost or stolen items.

Exchanges:

Exchanges and store credit are available within 30 days of purchase. Please allow 10 business days to process your request upon receipt. Restrictions may apply.